Frequently Asked Questions

Our Services

  • How much do you charge?

    We do everything we can to keep costs as affordable for our customers as possible. Every property is different, however, so it's difficult to give an accurate quotation without more information. Feel free to get in touch or send us a photograph of the property for an accurate quotation.

  • How often will you come to clean?

    We do offer a regular service for many of our customers. In general, we visit our scheduled customers every 4 to 6 weeks. However, you can choose a cleaning frequency that suits you.
  • How long does it take to clean my windows?

    Again, it's difficult to say without seeing the property. We can, however, guarantee that we will work as efficiently as we can!

  • Do you provide a one-off clean?

    Yes! We are very happy to come and clean your property as a one-off.
  • Do you provide any other services?

    Our range of services includes gutter emptying and cleaning, fascia cleaning, conservatory roof cleaning, patio cleaning and more! Check out our services pages for more information.

  • Do I need to be home when you are cleaning my property?

    As long as the area of the property you would like us to clean is accessible, there is no need for you to be home. If access is restricted, other arrangements can be made in advance.
  • What forms of payment do you take?

    We can accept payment via bank transfer, cash or cheque. Please see our payments page for more information.

How we clean (materials and technique)

  • What cleaning techniques do you use?

    We employ the 'Reach and Wash' system, allowing us to clean your windows from the safety of the ground using long reaching cleaning brushes.

    Not only does this allow us to work faster, the combination of our soft-bristled brushes to clean the glass with jets of pure water to rinse the window leaves a spot-free, perfect finish!

    As we don't have to use ladders, your privacy is also maintained.
  • Why don't you dry the windows?

    As the water we use is de-ionised and pure, it contains no impurities. This means any water droplets left on the glass will dry without leaving a mark. The water evaporates very quickly leaving a finished result of a sparkling clear window - so there is no need for us to dry!
  • Are your cleaning products environmentally safe?

    Yes! The only product we use to clean your window is purified water. As no chemicals are used in the cleaning, this method is very environmentally friendly.

About Us

  • How long have you been in the business?

    We have a huge amount of experience with over eight years in the trade.
  • How much advance notice do I need to book you?

    We try to be as flexible as possible and don't require much notice at all. Why not get in touch?